I signed up for auto pay through Toyota Financial. For the third time in a row I been charged exorbitant late fees. I keep attempting to cancel my account but for some reason (through no fault of my own) I cannot access my account on the Internet. The website has been down for maintenance on several occassions, now my computer just says it is unable to display the website. I have been told by Toyota that I am the only one who can cancel this acct, but since I can't access the website, I can't cancel the acct.
In the mean time, KA CHING $$$$$$$$$$ More late fees and returned check charges. This month I even called Toyota and paid my car payment by debit card, well in advance of the due date. The charge went through, but today I again received my late notice via email pertaining to my Internet auto pay acct.
This company is out of control. Quite a scam to charge good paying customers unwarranted and illegal late fees.
I should have bought American!