PLEASE TAKE THE TIME TO READ THIS, IT WILL TRULY HELP YOU. Toyota is full of ***, it's garbage.
These *** stole my *** car right in front of my house at 2:00 A.M.! 75% of my car's loan is paid off, never had a late payment, and the one time I do, they have the audacity to come and STEAL my *** car! No call of warning, no negotiation. I'm a very consistent customer and I expected them to be a respectful company just like they make it seem, BUT they're NOT!
When I tried to reach out to them to get an explanation, THEY WERE DISGUSTINGLY RUDE, and they didn't help me at all. One representative said, "Ma'am, if the payment is not made 7 days after you recieve your letter, the car will be sold for the amount that's left on the loan, it's already in auction." So basically they're going to take a $40,000 vehicle in perfect condition with MY PERSONAL BELONGINGS IN IT and sell it for a quarter of it's cost! I call ***. They would rather lose most of their money, they don't care as long as you can't have it.
All in all, if you're planning on purchasing a vehicle from Toyota, think twice. I'm just trying to help you. Companies like this should be helping their customers not harming them. And I've recieved nothing but harm.
I'd rather ride a bike than buy from this *** company.
I wouldn't even take their cars for free, even if they payed me. I do NOT recommend Toyota to anyone.
Product or Service Mentioned: Toyota Financial Auto Loan.
Reason of review: Bad quality.