I purchased a Toyota RAV4 two years ago. I paid an additional amount for replacement tire coverage.
At first I was glad I did. Bad tire, had to wait two months to be re-imbursed.
I have made all my payments online and way before they are due. They made an additional electronic funds transfer that was unauthorized. I spent four hours on the phone yesterday on hold and being hung up on.
I was not rude and did not yell. They deny taking out $484.79 even though I have proof from the bank they did. My account shows I need to make another payment.
Three payments for one month when you are not beyond is ludicrous.
I WILL NEVER BUY ANOTHER TOYOTA---I would walk first!