Toyota financial lack of customer service
tried to work a deal with toyota to ease payments after a divorce.asked if i could work with them,,told to write a letter an send it in.
waited for approx 3 weeks called in to check on status...was told we do not respond to letters,,,even after they told me to write..asked for a manager...was refused more than once...and told managers dont talk to public...
tried several times..no luck...each customer service rep had another story of why they couldnt work with me....i never talked to a manager.i wasnt asking for the world just a liitle extra time...no help from toyota
i am not impressed with thier customer service..i would not recommend them to anyone for financial services
Monetary Loss: $31800.