Manufacturer: Toyota Financial Category: Customer Care Clear all filters (5 of 5 reviews match)
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Your people answering the phones have No idea what they are talking about .my car has been declared total loss since 425/2017 & has paid TFS the amount after the deductible & after a week of trying to reach a settlement all I & Allstate gets is a complete run around....
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1.0
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Toyota Financial Customer Care
#1045186
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I reached out to them a few times and ask for an extension on my loan and they keep telling me that I don't qualify for an extension so, I ask WHY and no one could give an reason why I don't qualify.I need some help on understand if a person is in a financial situation...
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Anonymous
Anonymous

Oh poor baby! They did their part by funding your purchase but when it comes to YOUR end, forget it! You want them to allow you to skip payments. Guess what? It doesn't wo...

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Toyota Financial Customer Care
#910800
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Had to call over six time and each time I had to wait over 30 mins to get ahold of someone.Each time they told us something else and gave us a new number. Their people are rude and do not help, they would rather pass u off. We needed a paper allowing us to ship our car...
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1.6
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Toyota Financial Customer Care
#877451
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THE WAIT IS LONGER THAN IT TAKES TO SPEAK TO THE PRESIDENT OF THE UNITED STATES. THE RECORDING DOES ALL THE WORK, AND FINANCE JUST SITS ON THEIR *** STEALING MONEY FROM THE CUSTOMER.THESE PEOPLE NEED TO BE REPLACED, BY PEOPLE WHO CARE AND WISH TO WORK. WORST CUSTOMER...
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Anonymous
Anonymous

TOYOTA CUSTOMER SERVICE WITH FINANCE IS THE WORST. RECORDINGS AND NO ONE WORKING. I HAVE LEFT MESSAGES AND WAITED HOURS FOR NO SERVICE. PLEASE, HIRE PEOPLE WHO CARE. YOUR ...

Product
Toyota Financial Customer Care
I didn't like
  • Not willing to help consumers
  • Recording and no service
#868900
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Toyota Financial Customer Care Review

#826271
Customer service phone 866-613-2955 either stays busy signal or advertising automated comes forever with no option to speak to a live person or mention the company's name. It also says number changed but when you call that one, it's the same lady advertising products.
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