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Toyota Financial - They have messed up my credit by over 100 points that will cost me $1000's over my lifetime
A 30 year military veteran and 12 year Toyota owner, I planned to purchase another when my current Toyota needed replacement. I can tell you that will not happen! I paid off my loan with a excellent history, they sent me the title (see Attached for Title), dated Nov...
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Anonymous
Anonymous

Being a veteran has NOTHING to do with this! Don't play that card! What did they say was the reason for the $300? Why did you allow it to go at least 30 days before resolut...

Anonymous
Anonymous

Buy American!!

#1107642
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On 12/27/17 I sent a rqst for a state-to-state title transfer to register my leased 2017 Toyota in my new state of residence. I received a letter a few weeks later informing me of the paperwork I needed to provide them. I called in to let them know that I had faxed...
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1.0
I liked
  • Vehicle
  • People that leased me my car at toyota of santa cruz
I didn't like
  • Never felt valued toyota
  • Lack of action
  • Customer service
#1301428
Reply to reviews
We purchased our 2014 Camry Hybrid at the end of our lease in 2016. At the end of 2017 we needed to sell it and placed ads on various sites to sell the car. The buyer that chose to buy the car was from another state and claimed to be a dealer. He said that he would pay...
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1.0
I didn't like
  • Poor customer service
  • Customer service
  • Empty promises
#1303671
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We had GAP insurance through Toyota Financial but our vehicle insurance lapsed when our car was stolen. In the process of recovering our car, the people who stole it totaled it. Toyota Financial GAP insurance paid for the value of the vehicle but it did not pay off the...
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2.0
#1342217
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I have called the dealer and Toyota financial and have never been given an account number or any type of payment book . The dealer GM will not return calls. Toyota financial just said to send in a payment to an address. The cashed my check but still have not sent me a...
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Anonymous
shaker

where i can find the account number on toyota financial service oline

Anonymous
derrik

same thing no account numbers

Dardanelle, Arkansas
#200710
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TFS has been a difficult company to work with when it comes to correcting something. They tried to take charge a double payment and used our bank account and debit card that caused a return from our bank. We called and informed them and paid the amount owed and...
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#1355812
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My partner has a Prius financed through Toyota credit, received a letter stating that he could trade up to a new 2018 Prius for only $27.00 more a month. Toyota credit knows how much he owes, and the value of their products. We went to the dealership to see about the...
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1.0
I didn't like
  • Everything here dishonest
#1333682
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Terrible customer service. had to call about 6 TIMES to get my title delivered... Not only did I have to call Toyota Financial MULTIPLE TIMES! They sent it to the wrong address! They're Terrible. They gave me the run around! Terrible customer service. had to call about...
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#1367692
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Toyota Financial - I got behind due to hours cut at work

I got behind. Called them and they don't make payment arrangements
3.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1347165
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I paid off my account in advance. I was told by customer care if I paid in money order they will send my title early. That didn't happen. I set up FedEx account and provided them with the account to speed up send my Title through Overnight express. One week after they...
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Anonymous
Anonymous

You never said whether or not the title arrived. I don't understand why the rush need for the paper if it didn't prevent you from driving.

1.8
I didn't like
  • Very inept customer service
#1330551
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