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Toyota Financial - They have messed up my credit by over 100 points that will cost me $1000's over my lifetime
A 30 year military veteran and 12 year Toyota owner, I planned to purchase another when my current Toyota needed replacement. I can tell you that will not happen! I paid off my loan with a excellent history, they sent me the title (see Attached for Title), dated Nov...
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Company wrote 0 public responses to the review from Sep 28, 2017.
Anonymous
Anonymous

Being a veteran has NOTHING to do with this! Don't play that card! What did they say was the reason for the $300? Why did you allow it to go at least 30 days before resolut...

Anonymous
Anonymous

Buy American!!

#1107642
Reply to reviews
Paperwork submitted included the lien release and paid in full letter of a 2015 Toyota RAV4 so the refund could be issued in my name only. The checks were issued on 10/11/18 in the name of the original lien holder. I have had to fax the same paperwork to TFS twice to...
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Company wrote 0 private or public responses to the review from Dec 06.
1.0
I didn't like
  • Poor customer service
#1416934
Reply to reviews
We purchased our 2014 Camry Hybrid at the end of our lease in 2016. At the end of 2017 we needed to sell it and placed ads on various sites to sell the car. The buyer that chose to buy the car was from another state and claimed to be a dealer. He said that he would pay...
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Company wrote 0 private or public responses to the review from Jul 14.
Anonymous
The Outsiders

What you experienced is only the tip of the iceberg. I have a friend who has the real skinny on auto leases with Toyota and it will blow your mind. I did not believe him at fi...

1.0
I didn't like
  • Poor customer service
  • Customer service
  • Empty promises
#1303671
Reply to reviews
On 12/27/17 I sent a rqst for a state-to-state title transfer to register my leased 2017 Toyota in my new state of residence. I received a letter a few weeks later informing me of the paperwork I needed to provide them. I called in to let them know that I had faxed...
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Company wrote 0 private or public responses to the review from Jul 11.
1.0
I liked
  • Vehicle
  • People that leased me my car at toyota of santa cruz
I didn't like
  • Way they respond to problems
  • Are useless and need to be trained to do business
  • Lack of action
#1301428
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Toyota Financial - Toyota Total Loss Department.

Very bad services. My car is total loss They said continue with the payments. and I dont have car since July 2018 and I called for follow because they dont do the job correctly, they only want you money, they dont care if you dont have car.Now said 30 days more. And I have GAP they send late the documents to Gap. Never recommend Toyota Financial.
Company wrote 0 private or public responses to the review from Nov 07.
#1395821
Reply to reviews
We had GAP insurance through Toyota Financial but our vehicle insurance lapsed when our car was stolen. In the process of recovering our car, the people who stole it totaled it. Toyota Financial GAP insurance paid for the value of the vehicle but it did not pay off the...
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Company wrote 0 private or public responses to the review from Aug 29.
Anonymous
Super Pissed Consumer

Your claims are completely valid. You should read the old articles about the lawsuit a large group of minorities had to bring against Toyota some years back. I hate to say it ...

2.0
#1342217
Reply to reviews
I have called the dealer and Toyota financial and have never been given an account number or any type of payment book . The dealer GM will not return calls. Toyota financial just said to send in a payment to an address. The cashed my check but still have not sent me a...
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Company wrote 0 public responses to the review from Sep 30, 2010.
Anonymous
shaker

where i can find the account number on toyota financial service oline

Anonymous
derrik

same thing no account numbers

Dardanelle, Arkansas
#200710
Reply to reviews
TFS has been a difficult company to work with when it comes to correcting something. They tried to take charge a double payment and used our bank account and debit card that caused a return from our bank. We called and informed them and paid the amount owed and...
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Company wrote 0 private or public responses to the review from Sep 14.
Anonymous
Super Pissed Consumer

This is the way these people work. And even if they were to get caught red handed, nothing would be done. The most fraudulent Toyota call center is based in Houston Texas beca...

#1355812
Reply to reviews
Terrible customer service. had to call about 6 TIMES to get my title delivered... Not only did I have to call Toyota Financial MULTIPLE TIMES! They sent it to the wrong address! They're Terrible. They gave me the run around! Terrible customer service. had to call about...
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Company wrote 0 public responses to the review from Sep 27.
#1367692
Reply to reviews
I paid off my account in advance. I was told by customer care if I paid in money order they will send my title early. That didn't happen. I set up FedEx account and provided them with the account to speed up send my Title through Overnight express. One week after they...
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Company wrote 0 private or public responses to the review from Aug 15.
Anonymous
Avenging Angel

You have every right to be pissed off. I am going to assume you probably paid upwards of 10 to 12k for that title. If you buy something you usually get a reciept for it. That ...

Anonymous
Anonymous

You never said whether or not the title arrived. I don't understand why the rush need for the paper if it didn't prevent you from driving.

1.8
I didn't like
  • Very inept customer service
#1330551
Reply to reviews