Toyota Financial Phone Numbers and Emails

Toll-Free Number:

  • (800) 228-8559
    Vehicle Service Agreement

Customer Service:

  • (800) 874-8822
    Continental U.S.
  • (888) 548-8821
    Excess Wear And Use Protection
  • (800) 255-8713
    Guaranteed Auto Protection
  • (855) 999-0518
    Tire & Wheel Protection (T&w) And Key Replacement
  • (212) 715-7386
    Toyota Shareholder Hotline

Accounting/billing:

  • (800) 445-8154
    Credit Life And Disability Insurance Claims
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Toyota Financial Contact Information

Toyota Financial Website:

Toyota Financial Help Center:

Corporate Office Address:

Toyota Financial Services
P.O. Box 15012
Chandler, Arizona 85244-5012
United States

Other Info (opening hours):

Customer Service:

Monday-Friday: 8am-5pm Local Time

Tire & Wheel Protection (T&W) and Key Replacement

Monday-Friday: 7am-7pm Central Time

Saturday: 8am-1pm Central Time

Credit Life and Disability Insurance Claims (CLAH)

Monday-Friday: 7am-5pm Central Time

Toyota Financial Rating Based on 122 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Billing Practices
Website

Rating stats

Rating trend

Summary of Toyota Financial Customer Service Calls

685 TOTAL
CALLS
03:44 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Toyota Financial Customer Service?

Payments and Charges Question:

  • “Make payment arrangement”
  • “My car payments”
  • “My bill”

Employment Question:

  • “Payoff amount”
  • “Pay off”
  • “Payoff”

Account Question:

  • “Acct number”
  • “Account information”
  • “Paymen%t due date and ability to logg in to /account”

Request for Information Question:

  • “Find out my payment”
  • “Confirm loan payoff”
  • “About my billing account”

Staff Question:

  • “Customer service”
  • “Need to speak to customer service”
  • “Complain about service”

Refund Question:

  • “Refund”
  • “Refund Check”
  • “Refund inquiry”

Product/ Service Question:

  • “Loan payoff statement”
  • “WHAT INSURANCE COMPANY IS LISTED ON MY LEASE?”
  • “Your owe me what is left of the 20,000 car loan check that was sent and you won't pick up the phone and keep hanging up”

Return/ Replace Question:

  • “Change address”
  • “Title replacement”

Shipping and Delivery Question:

  • “Need to get the payoff amount”
  • “Did not get statement to pay”

Activation/ Cancellation Question:

  • “Cancelled”

Website/ Application Question:

  • “Problems with website”

Other Question:

  • “Sobre pagaré doble”
  • “Acount”
  • “Get my car out of repo”

About

Toyota Financial Pros and Cons

Pros: Car was ok, I love my car, Vehicle, Care, People that leased me my car at toyota of santa cruz

Cons: Poor customer service, That they ruined my credit report, Hated it, Would not fix the credit mess they created, Very inept customer service

Summary

Toyota Financial is a wholly owned subsidiary of Toyota Corporation. The company provides a number of financing options to the customers of Toyota: various financial programs and special offers at the dealerships. The company operates a Planning Center as well. In this center Toyota Financial employees provide the customers with the most suitable individual financial option, vehicle protection plan, payment protection plan, and information about vehicle financial basis. With the help of Toyota Financial, the customers can buy or lease a vehicle. Besides, Toyota Financial provides credit life insurance, credit disability insurance, and guaranteed auto protection.

Toyota Financial reviews and complaints

Toyota Financial is ranked 358 out of 2781 in Financial Services category

Area Served

USA

Payment Methods

VISA

Compare Toyota Financial To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Chrysler Capital
352 reviews
1.5
Gm Financial
302 reviews
1.5
Ally Financial
606 reviews
1.5
Write a review
Do you have something to say about Toyota Financial? What happened? What can we help you with?
Submit review Don't show this popup