Toyota Financial Reviews and Complaints
Add to comparison
Today, 1/8/18, I tried to ask a simple question: "Why was I billed in Dec. 2017 for 2 payments (Jan. & Feb. I presume) when I only owed January 2018's? Since 2015, all payments are made on time, and statements show NO OVERDUE ONES. The Toyota Financial Services Support...
Read more
Product
I have NEVER dealt with such an incompetent company as TFS in my life. My brother died Jan. 2017 and he had a Corolla that my younger brother wanted to buy. There was a loan on the car and we decided that we could just take up the loan. So, the process begins to...
Read more
Anonymous
If both your brother and his former wife were on the title and loan, your other brother cannot just show up with money and buy out the former wife! If the will left the car t...
I have try to make payments ahead and they are still charging me for the interest, even if I was a year ahead of the payments now they are saying I was to assume to make a small payment to the acct to avoid any interest fee. Now I am paying a penalty for this even if I...
Read more
Product
I didn't like
- Miscommunication towards the payments
I had a lease turned it in a year early with a year of payments received letter that everything was settled and received a letter in the mail that I owed a disposition fee of $374.50 A YEAR LATER with no correspondence in a year. I was told a year ago all was 0 balance...
Read more
Joe w
Had flooded lease car. Insurance company totaled car and paid it off. My account is closed on line but they gave yet to close the account on my credit report which is causing...
We have a leases Lexus Nx 200 in the name of TOYOTA LEASE TRUST Atlanta Ga. The NJ DMV did not notify us the car registration was due.. A police stopped us for an expired registration. Lexus Englewood refused to give us a loaner car or get us a new registration. We...
Read more
Product
I was in the dealership and got to the financing stage of the transaction. They informed me that Toyota Financial would give me an interest rate of 10%. I have excellent credit. They agreed but said since I had so much credit available to me, Toyota felt that I was a...
Read more
Anonymous
How do you know the dealership wasn't adding a few points to the APR? This is a common practice. I would just about bet this is what happened rather than Toyota sticking it ...
Never received title Received wrong paperwork Unaware of my paperwork whereabouts meaning my title Received my title five months later Transferred my vehicle five months later Paid taxes and penalties and interest five months worth They could care less They gave me...
Read more
Anonymous
"Purchased"??? You isn't "purchase" anything. It's a CAR FLEASE! What were the excuses they gave you for all the delays?
I have been client of Toyota during the last 20 years and last year I was sick and have some delay paying my lease because I was sick. This week I tried to renew my lease and I was denied. That is really frustrating and disappointing. I feel used and disrespected for a...
Read more
Anonymous
Oh poor abused and disrespected Baby. Did the big, bad lender hurt you and make you a victim? How terrible it is that you are so unfairly treated all because you didn't make...
Product
This is my first time financing lease, I never done leasing car. I thought since I can afford it and I can do it - it will be great. I put very good down payment for my lease and was/ is on time with my payments. My life has changed since I leased the car, now I have...
Read more
Product
I liked
- I love my car
I didn't like
- Cust service
- Empty promises
- Not willing to help consumers
I have a Leased 2015 Lexus from Miami FLA and I got my loan from TFS I'm paying $732 every month for the past 2 yrs with out missing any payment all of a sudden Jan 2017 they increased my pymnt by $7 when I called to tell them I have AN EXECUTED CONTRACT with TFS and...
Read more
Product
I didn't like
- Are useless and need to be trained to do business
hmmm, I have been on hold for 70 minutes so far today. Beginning to think they all went home.