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Don't lease from them! The dealer will tell you one thing then the real boss Toyota Financial charges you what they want. Don't bother calling to complain because they will tell you "That's our policy sir" Just start putting a few thousand $$$ in a separate account the...
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1.0
I didn't like
  • Misinformed me about charges
  • Rate change without merit
#894585
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Dealing with this company is an experience you never want to have. They put you on hold forever and I beiieve they are hoping you will go away. They said I was late with a payment so I paid over the phone. I went to my bank to follow up and the check had already been...
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1.7
I didn't like
  • Would not fix the credit mess they created
  • Customer service is poor
  • Hated it
#894282
Reply to reviews
My advice would be to use a different financier. Toyota financial has zero tolerance for their financially-challenged customers, and they harass you w/zillions of phone calls if u r late. They are all nice and ready to give you anything you want in your contract, then...
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Anonymous
Anonymous

I totally agree!...they are not helpful at all!...they keep saying you don't qualify but, WHY? What are the qualifications for me to qualify. They can't tell me! Now they say ...

Anonymous
Anonymous

I agree, toyota financial is horrible. They don't assist with any financial issues that you may be facing during tough times. I need to buy a new car to get a different financ...

#881802
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Toyota Financial Services Vehicle Protection Plan Review

Toyota Financial
#675165
1.0
Don't buy this extended warranty deal they steal your money and you still have to pay for any thing
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Bankruptcy Claim Review

Toyota Financial
#530582
I had my car repo by setf. I filed bankruptcy chapter 13. I call to tell setf the lady Misty was so rude to me treated me like I was criminal told me no matter what in the state of Florida they where going to sell the car I have no rights to the car an I need to read up on the Florida law more. I only owe 3000 on car it worth less then that dude to damage.
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For the 2nd time Toyota Financial Services, has mis-routed our lease payment to our retail acct. Sept. 2015, June 2016. We received a notice of late payment & consequences. We had to sit through a 25 minutes on hold phone call to get this rectified in both cases. The...
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2.9
I didn't like
  • Customer service is poor
  • Not willing to help consumers
  • That they ruined my credit report
#877876
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Had to call over six time and each time I had to wait over 30 mins to get ahold of someone. Each time they told us something else and gave us a new number. Their people are rude and do not help, they would rather pass u off. We needed a paper allowing us to ship our...
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1.6
#877451
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Called today to deffer 1 payment after paying on this car for over a year. My daughter graduated high school in May and now joined the Navy. I was gonna take her on a little vacation before she left for boot camp. Waited on hold for 25 minutes and finally got to speak...
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Anonymous
Anonymous

I agree. They are full of ***!

1.0
I didn't like
  • Everything
#869681
Reply to reviews
THE WAIT IS LONGER THAN IT TAKES TO SPEAK TO THE PRESIDENT OF THE UNITED STATES. THE RECORDING DOES ALL THE WORK, AND FINANCE JUST SITS ON THEIR *** STEALING MONEY FROM THE CUSTOMER. THESE PEOPLE NEED TO BE REPLACED, BY PEOPLE WHO CARE AND WISH TO WORK. WORST...
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Anonymous
Anonymous

TOYOTA CUSTOMER SERVICE WITH FINANCE IS THE WORST. RECORDINGS AND NO ONE WORKING. I HAVE LEFT MESSAGES AND WAITED HOURS FOR NO SERVICE. PLEASE, HIRE PEOPLE WHO CARE. YOUR ...

I didn't like
  • Recording and no service
  • Not willing to help consumers
#868900
Reply to reviews
I called on a 10 day payoff thru 6-20-16, sent the funds by online banking 6/15/16 and Toyota Credit still haven't cashed it. I called my bank & was told Toyota first reused an electronic transfer & wanted a paper check. Paper check was to be cashed by 6/15/16. I...
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I have never worked with a company so unwilling to work with a consumer, I purchased a vehicle from them and lost my job, I tried to call and get an extension or deferment or just change in due date so I didn't have to be late or get fee's, unwilling to help me in any...
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Anonymous
Anonymous

They are doing me the same way

1.0
I didn't like
  • Not willing to help consumers
#849536
Reply to reviews
I received a change in terms letter from Comenity Bank which stated that based on the review of my credit report, they have increased my rate from 15.24% to 18.24%. My credit score, which was listed on the same form, was 712. If that's how they treat someone with a...
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2.0
I didn't like
  • Rate change without merit
#823737
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