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Your people answering the phones have No idea what they are talking about . my car has been declared total loss since 425/2017 & has paid TFS the amount after the deductible & after a week of trying to reach a settlement all I & Allstate gets is a complete run around....
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1.0
#1045186
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I had an unbelievable and totally ridiculous situation where our camry was repossessed, or stolen, on Jan 2 of this year at 2am...i stood in the driveway crying and explaining to this tow truck guy that there is no way we are behind, we are absolutely not up for repo...
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2.2
I liked
  • I love my car
I didn't like
  • Mistaken repo caused job loss
#1009093
Reply to reviews
And I do mean all costs! BEWARE OF THIS ON-LINE BILL PAY SCAM. Paid our bill on time, on line, as usual. Prompt gives you various amounts to pay. I clicked on the correct button, got a confirmation of that amount and then a subsequent e-mail informs us of a payment...
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1.2
I didn't like
  • Hated it
  • Customer service is poor
  • Not willing to help consumers
#1008807
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Short Review for July 21, 2016, Pc_payment

Toyota Financial
#886013
I paid my payment before it was due and got a late charge
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Honda Pilot Review

Toyota Financial
#862469
1.0
Horrible company ruined my score Because of horrible book keeping
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Toyota Financial Customer Care Review

Toyota Financial
#826271
Customer service phone 866-613-2955 either stays busy signal or advertising automated comes forever with no option to speak to a live person or mention the company's name. It also says number changed but when you call that one, it's the same lady advertising products.
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Other Product Review

Toyota Financial
#746747
Spent an hour and a half on hold today only to give up and hang up because I couldn't wait any longer!
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I had an accident NOV 14 2016 not my fault. The faulted driver had no insurance. The 2015 Camry is a total loss and a broken knee to top it all off so I will not be able to work for six months. TFS lost the insurance check. Contacted my insurance company and they had...
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1.7
#1006232
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I have waited 7 months to get my Tacoma back, for a new frame, I payed my monthly payments on time; now they came and repo. They stold my truck and I want it back!!!! I loved my truck, and now you messed up my account, almost payed off!!!! DON'T USE THEM, DRIVE A FORD...
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Anonymous
Anonymous

You come here to claim out of the clear blue sky you were the perfect customer but their big, bad repo guy decided to pick on you because he had nothing better to do! So tell...

1.0
#999942
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This is the worst company to ever go through. DO NOT WORK WITH TOYOTA FINANCIAL SERVICES. They do not have good customer service at all. My corolla was 80% paid off. I missed one payment and they said they would work with me. Next thing I know, I hear a tow truck and I...
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Anonymous
Anonymous

Pure garbage of the highest degree! It was YOU who missed the payment and as such, it was YOU who put the bad mark on YOUR credit! YOU knew the possibility of a repo existed...

#990796
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Toyota Financial - BEWARE TFS WILL RUIN YOUR CREDIT REPORT AND NOT CARE ABOUT FIXING, REGARDLESS OF HOW LONG YOU HAVE BEEN WITH THEM, THEY JUST DONT CARE.
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Anonymous
Anonymous

If there was this error, why didn't you catch it by checking your bank statements when you balance your checkbook? Let me guess...you don't keep a written record of your acco...

3.3
#974242
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I reached out to Toyota Financial and ask for a 2 month deferment. I had a house fire and lost everything. I fell behind on my payments and called to sort out the situation. They told me to try and make an extra payment and my regular payment and they would help get me...
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Anonymous
Anonymous

Where in your contract does it say their job is to help you pay your bills? Please point that out to all of us! Bottom line is they aren't a charity, your mother, your finan...

1.7
I didn't like
  • Customer service and the manner they handled the situation
#961141
Reply to reviews
I reached out to them a few times and ask for an extension on my loan and they keep telling me that I don't qualify for an extension so, I ask WHY and no one could give an reason why I don't qualify. I need some help on understand if a person is in a financial...
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Anonymous
Anonymous

Oh poor baby! They did their part by funding your purchase but when it comes to YOUR end, forget it! You want them to allow you to skip payments. Guess what? It doesn't wo...

#910800
Reply to reviews
PLEASE TAKE THE TIME TO READ THIS, IT WILL TRULY HELP YOU. Toyota is full of ***, it's garbage. These *** stole my *** car right in front of my house at 2:00 A.M.! 75% of my car's loan is paid off, never had a...
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Anonymous
Anonymous

Oh poor, poor baby! It was YOU who caused this by YOU not living up to YOUR agreement YOU signed. YOU defaulted on the contract...NOT them! They are not *** and aren't goin...

Anonymous
Anonymous

Customer service reps are rude and not professional. They say they will put notes on the account but don't. No one knows what the other is doing. Toyota has the worst account...

#910359
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