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  • Customers like
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    • That they ruined my credit report1
    • Them cheating me all these years1

  • Jun 27, 2014
  • Auto Financing
  • Stanton, California
  • Bad Financial Services
  • 148
  • REVIEW RATING 4/5

My daughter bought herself a Toyota Corolla 2012. For a 21yr old who works and studies at the same time, paying is not that easy. She misses one sometimes but fortunately she gets to update her payments nonetheless. Recently, I paid for her monthly bill online since being a mom, I knew she needed it. However, Toyota went on to charge her thru her bank account w/c has no sufficient funds to begin... Read more

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  • Jun 16, 2014
  • Auto Financing
  • Orlando, Florida
  • Lease Loyalty Rewards Offer
  • 2
  • 2
  • 135
  • REVIEW RATING 5/5

**WORD TO THE WISE FOR CURRENT TOYOTA FINANCIAL CUSTOMERS WHO PLAN ON USING THE GREAT LOYALTY REWARDS PROGRAM OFFERS IF YOU HAVE MOVED, MAKE SURE YOU ARE STILL IN A STATE THAT USES TOYOTA FINANCIAL AS OPPOSED TO SE TOYOTA FINANCIAL** Mine is a very different complaint! I actually had two very pleasurable leases thru Toyota Financial while I lived in Colorado. The 2nd lease is up in a little over... Read more

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  • Jun 13, 2014
  • Auto Financing
  • Reston, Virginia
  • Grace Period
  • 250
  • REVIEW RATING 4/5

After several years of consistant payments TF repo'd my car. I was always a little behind, but within the 60 grace period to avoid repo. They told me this morning that the policy was changed to 45 days. Quite convenient for them. They've basically stolen 5 years of good faith payments and also stolen my car. I owe about 6k. My car is worth about 10k. Giving them an extra profit of 4k.... Read more

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  • Jun 09, 2014
  • Auto Financing
  • Tacoma, Washington
  • Loan Pay Off
  • 63
  • REVIEW RATING 3/5

Have my toyota rav 4 2007 reposition this guy name mike give me a short notice to repo my car this is a rough time for me talk to a lady last month april to try to pay in break payment with my car I've been paying for almost 72 months now my only balance is 1500 dollars for the car that time was in oregon to a job this guy name mike his number is224 715 7968 I payed almost full the price of... Read more

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  • Jun 06, 2014
  • Auto Financing
  • Minneapolis, Minnesota
  • Customer Service Abuse
  • 93
  • REVIEW RATING 3/5

Through a period of hardship, I had fallen behind on my payments. This morning I called customer service to bring my account up to date. I have never encountered such a disturbing exchange than that of the representative. I was accused of a variety of wrongdoings and of lying when all I wanted to do was pay my bill!!! This is the worst customer service I have ever had. It was humiliating,... Read more

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  • Jan 04, 2014
  • Dealers
  • Chicago, Illinois
  • Toyota Dealership
  • 91
  • REVIEW RATING 4/5

Earlier this year, I visited the Toyota dealership in Lombard, IL with the intent to purchase a 2013 Toyota Camry Hybrid XLE. After signing my contract to receive my vehicle, it was entirely unsatisfactory and not at all according to my specifications. The vehicle was assigned to me without showing the car to me for approval and this is against the law. After frustrating conversation with the... Read more

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  • Dec 06, 2013
  • Auto Financing
  • Lansdale, Pennsylvania
  • Auto Parts
  • 52
  • REVIEW RATING 2/5

I purchased the gold plan and when it came to anything breaking, they claimed it was not covered. They basically just claimed it was something other then the actual problem occurring. DO NOT WASTE YOUR MONEY_ It sucks. I spent time telling them the real problem and all they did was say it was another issue. In fact, the Toyota dealership complained that they should be covering it and they... Read more

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  • Dec 03, 2013
  • Auto Financing
  • Princeton, New Jersey
  • Wrong Information
  • 72
  • REVIEW RATING 2/5

I was at the dealership Friday in the morning in PRINCENTON TOYOTA IN NJ i went online to see this specific vehicle it was the demo ..I also print the add on Friday we couldnt ,,agree on the amount for lease we decide to back on Monday ..so we cant meet any deals if its possible with out any trade ..when we got there they told us price has change and thats no longer avilable i was trying to... Read more

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  • Nov 14, 2013
  • Auto Financing
  • Toyota Financial Services
  • 4
  • 4
  • 115
  • REVIEW RATING 4/5

I just got my Camry last year and I ran into some problems where they gave me some extensions. Well my husband just had surgery and didn't work so I needed another extension to be given to me. The customer rep said that I did not qualify and said couldn't give me the qualifications.. she also stated that it was a courtesy. I tried to contact them so they can help me and I am trying to make an... Read more

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  • Oct 02, 2013
  • Auto Financing
  • Lincoln, Nebraska
  • Toyota Lease
  • 1
  • 1
  • 98
  • REVIEW RATING 3/5

The car is great, but Toyota Financial Services -- what a laugh that name is! -- is truly impossible to deal with. I leased a new Camry in July 2013, having leased one in 2008 and 2011, and have been on the phone with them ever since, simply trying to schedule payments. I wound up having to make payments manually because they kept screwing up the account. They misinformed me, closed my account,... Read more

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