• Jun 13, 2014
  • Auto Financing
  • Reston, Virginia
  • Grace Period
  • 238
  • REVIEW RATING 4/5

After several years of consistant payments TF repo'd my car. I was always a little behind, but within the 60 grace period to avoid repo. They told me this morning that the policy was changed to 45 days. Quite convenient for them. They've basically stolen 5 years of good faith payments and also stolen my car. I owe about 6k. My car is worth about 10k. Giving them an extra profit of 4k.... Read more

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  • Jun 09, 2014
  • Auto Financing
  • Tacoma, Washington
  • Loan Pay Off
  • 57
  • REVIEW RATING 3/5

Have my toyota rav 4 2007 reposition this guy name mike give me a short notice to repo my car this is a rough time for me talk to a lady last month april to try to pay in break payment with my car I've been paying for almost 72 months now my only balance is 1500 dollars for the car that time was in oregon to a job this guy name mike his number is224 715 7968 I payed almost full the price of... Read more

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  • Jun 06, 2014
  • Auto Financing
  • Minneapolis, Minnesota
  • Customer Service Abuse
  • 83
  • REVIEW RATING 3/5

Through a period of hardship, I had fallen behind on my payments. This morning I called customer service to bring my account up to date. I have never encountered such a disturbing exchange than that of the representative. I was accused of a variety of wrongdoings and of lying when all I wanted to do was pay my bill!!! This is the worst customer service I have ever had. It was humiliating,... Read more

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  • Jan 04, 2014
  • Dealers
  • Chicago, Illinois
  • Toyota Dealership
  • 83
  • REVIEW RATING 4/5

Earlier this year, I visited the Toyota dealership in Lombard, IL with the intent to purchase a 2013 Toyota Camry Hybrid XLE. After signing my contract to receive my vehicle, it was entirely unsatisfactory and not at all according to my specifications. The vehicle was assigned to me without showing the car to me for approval and this is against the law. After frustrating conversation with the... Read more

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  • Dec 06, 2013
  • Auto Financing
  • Lansdale, Pennsylvania
  • Auto Parts
  • 50
  • REVIEW RATING 2/5

I purchased the gold plan and when it came to anything breaking, they claimed it was not covered. They basically just claimed it was something other then the actual problem occurring. DO NOT WASTE YOUR MONEY_ It sucks. I spent time telling them the real problem and all they did was say it was another issue. In fact, the Toyota dealership complained that they should be covering it and they... Read more

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  • Dec 03, 2013
  • Auto Financing
  • Princeton, New Jersey
  • Wrong Information
  • 67
  • REVIEW RATING 2/5

I was at the dealership Friday in the morning in PRINCENTON TOYOTA IN NJ i went online to see this specific vehicle it was the demo ..I also print the add on Friday we couldnt ,,agree on the amount for lease we decide to back on Monday ..so we cant meet any deals if its possible with out any trade ..when we got there they told us price has change and thats no longer avilable i was trying to... Read more

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  • Nov 14, 2013
  • Auto Financing
  • Toyota Financial Services
  • 4
  • 4
  • 109
  • REVIEW RATING 4/5

I just got my Camry last year and I ran into some problems where they gave me some extensions. Well my husband just had surgery and didn't work so I needed another extension to be given to me. The customer rep said that I did not qualify and said couldn't give me the qualifications.. she also stated that it was a courtesy. I tried to contact them so they can help me and I am trying to make an... Read more

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  • Oct 02, 2013
  • Auto Financing
  • Lincoln, Nebraska
  • Toyota Lease
  • 1
  • 1
  • 93
  • REVIEW RATING 4/5

The car is great, but Toyota Financial Services -- what a laugh that name is! -- is truly impossible to deal with. I leased a new Camry in July 2013, having leased one in 2008 and 2011, and have been on the phone with them ever since, simply trying to schedule payments. I wound up having to make payments manually because they kept screwing up the account. They misinformed me, closed my account,... Read more

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  • Aug 12, 2013
  • Loans and Mortgages
  • Car Purchase
  • 101
  • REVIEW RATING 3/5

I bought my new car back in 2011. The whole ordeal was quite pleasant. I was a young girl with no knowledge of the Motor Industry.. It wasn't until I started working here that I realised that I was completely Ripped off.. not the point I'm getting at. About 12 Months ago I fell ill with Glandular Fever and could not work full time anymore. I left my job and started working part time.. It took a... Read more

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  • Aug 12, 2013
  • Auto Financing
  • Johannesburg, Gauteng
  • Armrest
  • 1
  • 1
  • 50
  • REVIEW RATING 3/5

Good day I bought a leather armrest in April 2013 at Parktown from Guy Shaldon, after a month or so he phoned for me to collect the armrest only to find its a cloth one and my car is a leather seats he was told there and then and he said we must bring the car for him to see and he told me that the car is not original leather seat , the original is a cloth then i told him to refund me if thats... Read more

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