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    • Never felt valued toyota 3
    • That they ruined my credit report 2
    • Would not fix the credit mess they created 1

I was charged for a damage of my lease car,which I didn't cause, and which was inspected after 16 days! During all this time my car was sitting on a public parking lot. Everything can happen for 16 fays. I have clear photos of my car with date and time when I dropped it off at the dealership and there was no damage on the car. I wanted to dispute these charges but employee Anette,empl # Aamc from... Read more

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I was a comaker on a lease for my daughter. My daughter got behind in her payments and it hit my credit report instantly. I decided it would be better for my my credit if I purchased the vehicle. Never in my life have I experienced this much of a lack of communication. My credit union sent a letter of payoff to Toyota last month on the 21st. I was not aware of the extra step of visiting the... Read more

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I've had toyota for a yr and called in every time to let them know when I'd be late for a payment out of courtesy. Know I'm letting them know what my situation they tell they can't help me out and that it depends on your credit. And if I don't make payments by certain date it's going to hit my credit. So that means they don't help thus your credit go down thus they really can't help. Every other... Read more

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Legalized loan sharking is what it is like when dealing with Toyota Financial. You are better off using a bank loan or buy from a different company. These sharks lure you in and don't want to make a deal because they prefer getting the interest; high interest they charge. I gave back a 250,000 mile Prius 2007 because they refused to negotiate and let me buy it. The cram down rate was $3,000.... Read more

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I purchased 08 camry dec. 2011 nov 2014 TFS SENT ME A LETTER STATING THEY NEEDED MILAGE BECAUSE LOAN WAS PAID I CALLED TOLD THEM THERE IS A CLERICAL ERROR BECAUSE I STILL OWE ON LOAN. I THREW PAPER WORK AWAY FOR TFS REQUEST OF MILAGE TO ISSUE TITLE I PAID LOAN OF JULY 2014 I GET A TITLE DATED NOV.2014 WITH MILE AGE SHOWING 44112. WITH NO DATE OF LIEN & SHOWING NO LIEN WHAT SO EVER IM TRYING... Read more

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Don't ever speak to an agent by the name of Amber in reinstatement department. She is rude and has no manners. I don't know if she's on the period everyday or if she's lonely and feels the need to take her anger out on customers through the phone but whatever it is, she has no customer service skills nor professionalism. They need to retrain her so she can understand what customer service... Read more

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1) On vacation last year when I went to go pay for my sandwich at a local deli and my card was declined. Look at my statement and Toyota financial charged me THREE times in a row. Couldn't get my refund for 10 business days and I had 2 days left on my vacation with no money. 2) The sales team at Toyota at Hackensack never set me the original bill that had my account number, information on... Read more

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I have struggled between helping my family with my granddaughter suffering with leukemia and making a payment on time. How does a person choose between the 2? On a couple occasions I fell behind in payments I asked for only 2 extensions yet I believe it showed I had 4. More payments each month than not. I believe the other 2 occasions of being late could have been prevented with the other... Read more

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I started a lease transfer on March 20, 2015 requesting their transfer paperwork. No documents received by March 24. Called TFS again on March 24th asking for 2 day delivery for March 26th as buyer was going out of town. Originally requested documents arrive March 31st. Documents sent by Fedex 2-day delivery arrive April 2nd as TFS didn't process request until March 31st. Over one week lost at... Read more

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