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    • That they ruined my credit report 3
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Their customer service experience has been the worst that I've ever experienced. I called about 20 times, so they can send the proper information to GAP and it never happened. It literary took them 2 weeks to fax over some paperwork. When GAP finally received it, half the stuff was missing. They are a joke. It takes you 5-10 mts to answer a phone call and once a service rep is reached, they are no help. For such a big company, the customer... Read more

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Spent an hour and a half on hold today only to give up and hang up because I couldn't wait any longer! Add comment

My family had gotten 8 new vehicles from the Toyota dealer in langhorne PA but when a situation happen Toyota finance doesn't care or value their customers We were in a financial bind due to my husband medical leave from work regardless of proof, and many phone calls to supervisors no one was able to help us They reported to the credit bureau eventhough out of the three cars In my household only one was late Will not work with my family... Read more

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I leased a Toyota camry top of line had 4 Toyota's before never got registration for NJ. told by Toyota in 7 to 10 days I should get a limited power of attorney go DMV stand in line for hours to correct their mistake What I will do is never get a Toyota! I have contacted Toyota Financial which was no help at all. Don't call on holiday week if you aren't buying a car no one is there. Contacted dealer where I leased the car have yet to hear from... Read more

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I was charged for a damage of my lease car,which I didn't cause, and which was inspected after 16 days! During all this time my car was sitting on a public parking lot. Everything can happen for 16 fays. I have clear photos of my car with date and time when I dropped it off at the dealership and there was no damage on the car. I wanted to dispute these charges but employee Anette,empl # Aamc from Toyota Financial threatened me that will ruin my... Read more

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I was a comaker on a lease for my daughter. My daughter got behind in her payments and it hit my credit report instantly. I decided it would be better for my my credit if I purchased the vehicle. Never in my life have I experienced this much of a lack of communication. My credit union sent a letter of payoff to Toyota last month on the 21st. I was not aware of the extra step of visiting the dealership to pay the sales tax. I did that... Read more

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I've had toyota for a yr and called in every time to let them know when I'd be late for a payment out of courtesy. Know I'm letting them know what my situation they tell they can't help me out and that it depends on your credit. And if I don't make payments by certain date it's going to hit my credit. So that means they don't help thus your credit go down thus they really can't help. Every other bank or financial company has help out when their... Read more

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Legalized loan sharking is what it is like when dealing with Toyota Financial. You are better off using a bank loan or buy from a different company. These sharks lure you in and don't want to make a deal because they prefer getting the interest; high interest they charge. I gave back a 250,000 mile Prius 2007 because they refused to negotiate and let me buy it. The cram down rate was $3,000. They got paid many times over for the car, but wanted... Read more

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I purchased 08 camry dec. 2011 nov 2014 TFS SENT ME A LETTER STATING THEY NEEDED MILAGE BECAUSE LOAN WAS PAID I CALLED TOLD THEM THERE IS A CLERICAL ERROR BECAUSE I STILL OWE ON LOAN. I THREW PAPER WORK AWAY FOR TFS REQUEST OF MILAGE TO ISSUE TITLE I PAID LOAN OF JULY 2014 I GET A TITLE DATED NOV.2014 WITH MILE AGE SHOWING 44112. WITH NO DATE OF LIEN & SHOWING NO LIEN WHAT SO EVER IM TRYING TO SELL CAR. SO I HAVE PUT 36377 MILES ON CAR IN 8... Read more

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